FREQUENTLY ASKED QUESTIONS

Yes, Karla prioritizes your security. We use advanced encryption and tokenization to safeguard your payment information. Your card details are never shared with merchants during transactions, adding an extra layer of protection Contactless payment, unlike traditional mobile device payments, is considered one of the most secure due to its lack of sensitive personal information.

Right now, Karla is only available in Nigeria and we are continuously expanding our services to African countries to reach as many users as possible and ultimately outside Africa.

Asides NFC payment, Karla can authenticate payment through QR code.

Generally, there are no additional fees for using tap-to-pay. However, we advise you to check with your card issuer or bank for specific terms and conditions related to your card.

To set up Karla, follow these simple steps: Download the Karla app from your device's app store, Sign up for an account or log in if you already have one, Add your preferred payment method, such as a credit or debit card, You're now ready to use Karla for contactless payments!